Frequent Questions & Answers
Q: How long do orders usually take?
A: Typical Orders usually take 5-7 working days.
For large order lead times please call (657)244-6178
Q: Can you print a job quicker then the 5-7 working days.
A: Yes we do offer rush printing. Our fastest turn around time is 24 hours.
Rush fees will apply depending on how quickly you will need the order. Please call (657)244-6178
Q: Can I provide my own shirts or do I have to buy from you?
A: We offer both options. You can bring us your garments or we can provide them for you.
Q: What ink is used for printing.
A: We use a wide variety of inks. Plastisol is the main ink we use. However we also offer Waterbase an Discharge inks for the soft feel. Please be aware that discharge inks only work on 100% cotton tee and exact pantone colors cannot always be achieved with this technique.We also offer Puff, Foil, High Density, Flocking, and Metallic Inks. Call for Pricing on these special Inks.
Q: Can you match pantone colors.
A: Yes we do match pantone colors. Just specify what color you would like to use and we will match accordingly. Keep in mind Discharge inks cannot always be matched. This ink reacts differently with each garment and we cannot guarantee pantone colors with discharge inks.
Q: Can I only do one t-shirt.
A: We do offer a direct to garment option for small runs.
Q: How can I see the design before it is printed.
A: We offer a free PDF layout of your design on a mockup garment. This will provide you the opportunity to make any changes, position, color or size you may require.
Q: Do I have to have all the artwork or do you provide artwork services.
A: We do have a graphic artist in house. So you can either provide your artwork or set up an appointment with our artist and create your own. Artwork Fees are $50 per hour.
Q: What format do you require the artwork to be in.
A: We except several methods. Vector Based artwork is always preferred for best results.
If your image is a Raster image please provide a CMYK file at actual print size and at 200dpi minimum.
If your image is a Vector File please provide Pantone colors you would like to use.
If you have any further questions please feel free to contact us at (657)244-6178. Thank You.